Volume 13 Issue 7
Evaluating the Efficacy and Patient Satisfaction of Remote Consultations for ENT Conditions
1Nasir Wakeel, 2Isma Abbas3Marwa Hussain, 4Haroon Raja, 5Anum khan, 6Naznin khan
1Quaid-e-Azam Medical College, Bahawalpur
2PIMS, Islamabad
3UHS, Lahore
4Service Hospital, Faisalabad
5Liaqat Hospital, Karachi
6Gangaram Hospital, Lahore
Abstract
Background:
The adaptations of telemedicine has surged globally, particularly in specialties includes Ear, Nose, and Throat medicine, where it evaluates to specialists can be limited in certain regions. This study aimed to assess the effectiveness and patient satisfaction of continual consultations for ENT conditions, analyzing clinical results, diagnostic accuracy, patient adherence, and overall satisfaction.
Objectives:
To evaluate how control consultations contrast with traditional in-person visits in management of ENT conditions, focuses on clinical efficacy and patient experience.
Methods:
A prospective cohort study was conducted over 24 months across three tertiary ENT centers. A total of 1,210 patients were lined up with 600 received remote consultations and 610 had face-to-face consultations. Data were collected using reliable patient satisfaction questionnaires, clinical result scores, and check-up compliance metrics.
Results:
Lined up consultations illustrate comparable clinical results to in-person visits for non-urgent ENT conditions. Diagnostic accuracy was 91.6% for remote consultations versus 9.3% for in-person visits. Patient satisfaction was little bit higher in remote consultations due to convenience, somehow concerns about diagnostic utter in intersected in a minority. Check-up adherence was high in both groups.
Conclusion:
Remote consultations for ENT conditions are most important and satisfactory change for selected cases, specifically in follow-up care and initial assessments. Integration of hybrid care models could improve access without compromising clinical results.
Keywords: ENT, Check-up, patients, technology